Venue Settings

Adding a venue

Venues are located using two complementary tools: a Google Maps picker and a what3words address. Together they give you both the official, recognised location of a place and a pinpoint-accurate spot for things like the entrance or meeting point.

Add a venue with Google Maps

1. Go to Settings → Venues → Create New.
2. In the Address search box, start typing the venue's name or address. Suggestions appear as you type, by Google Maps.
3. Select the correct result from the list. The map preview will then display the address.
4. Confirm the information is correct, then Save.

When you pick a result, we don't just store the text you typed — we store Google's Place ID for that location.

What is a Place ID?

A Place ID is a unique code Google assigns to every place in its database. We keep this code against the venue instead of a plain address. That matters because:

• The venue always resolves to the exact place you chose, even if two places share a similar name or street.
• We can look up fresh details on demand — precise coordinates, the formatted address, and, where Google has them, phone number, website, and opening hours.
• If Google corrects or enriches its data, your venue benefits automatically, with no need to re-enter anything.

In short: the Place ID is a permanent reference to the place itself, not a snapshot of its details.

Add a what3words address (the precise spot)

A street address gets people to the building; what3words gets them to the exact door.

what3words divides the whole world into 3m × 3m squares, each with its own unique three-word label such as ///filled.count.soap. This is ideal for large sites, venues with several entrances, or spots with no clear street address (a field gate, a festival stage, a loading bay).

Enter your what3words or find it on https://what3words.com/